Last Updated: February 18, 2025
TMiller Law ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and mailing address
- Information about your legal matter or case
- Any other information you choose to provide through our contact forms or during consultations
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring website
- Device identifiers and mobile network information
2. How We Use Your Information
We use the information we collect to:
- Provide legal services and respond to your inquiries
- Communicate with you about your case or potential representation
- Send appointment reminders and case updates
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and protect our rights
3. SMS Messaging and Text Communications
By providing your mobile phone number, you consent to receive text messages (SMS) from TMiller Law.
How We Use SMS
We use SMS messaging through our service provider Twilio to:
- Send appointment reminders and confirmations
- Provide case status updates
- Respond to your inquiries
- Send important legal deadlines and court date reminders
- Communicate urgent information about your case
Message Frequency
Message frequency varies based on your case and communication needs. You may receive up to 10 messages per month, though typically fewer.
Message and Data Rates
Standard message and data rates may apply from your mobile carrier. TMiller Law does not charge for SMS messages, but your carrier may charge standard text messaging fees.
Opting Out
You can opt out of SMS messages at any time by:
- Replying "STOP" to any text message you receive from us
- Contacting us at (330) 299-5475
- Emailing us at Max@TMiller-Law.com
After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Note that opting out of SMS may affect our ability to communicate time-sensitive information about your case.
Help and Support
For help with SMS messaging, reply "HELP" to any message or contact us at (330) 299-5475.
Third-Party SMS Service
We use Twilio, Inc. as our SMS service provider. When you provide your phone number, it is shared with Twilio solely for the purpose of delivering text messages. Twilio's privacy practices are governed by their Privacy Policy at twilio.com/legal/privacy.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- SMS messaging services (Twilio)
- Website hosting and analytics providers
- Cloud storage services
- Email and communication platforms
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-out: Opt out of marketing communications and SMS messages
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
TMiller Law
Phone: (330) 299-5475
Email: Max@TMiller-Law.com
Website: https://tmiller-law.com